Saturday, January 28, 2023

Level to level effectivity – what can we do higher?


By Garry Johnston (pictured), Nationwide Supervisor Software program Gross sales at SuperConcepts


With 2022 nicely and actually within the rear-view mirror, it’s a good time for pause and reflection over what has occurred prior to now yr and what may be instore for the months forward – what can we do higher?

2022 felt like a heavy fog after the earlier years of lockdowns, RAT checks, day by day press conferences and social distancing. We type of stumbled our manner by the yr till it in the end petered out over a really quiet Christmas interval. I, for one, am trying ahead to a return to the new-normal in 2023!

The overarching theme as we enter the brand new yr is the rising value of dwelling. It has turn out to be troublesome to maintain up with the rising costs of each day objects like bread, milk and gas, alongside the impeding strain on mortgages brought on by record-breaking rates of interest.

I’m, nevertheless, routinely reminded by my spouse that I want to alter my perspective and suppose, what can we do higher?

This additionally rings true for our skilled lives so, as we motor in the direction of February and Could lodgment deadlines, take inventory of your present programs and processes. Are you getting the whole lot you need out of your SMSF software program?

Listed below are a number of key factors that may assist you audit your present platform and see, “what you are able to do higher?”


Are you overpaying in your SMSF software program? Might you be reaching the identical, if not higher, with a extra inexpensive supplier?

It’s essential to evaluate your agency’s cost-to-serve to make sure you are turning a revenue for the SMSF and portfolio companies you present. It may very well be a silent loss chief!

In the meantime, your purchasers pushed by value are probably operating an identical pricing evaluation to make sure they’re paying a aggressive value.

That is an space I might extremely advocate analysing. Gone are the times of routinely elevating costs by CPI or a standardised share with out purchasers elevating questions. Understanding your charges and profitability on a per consumer foundation provides you scope to make it higher.

A previous employer as soon as informed me, in case you aren’t altering you’re giving your competitors a free hit.


Effectivity is intrinsically linked to value. “If I’m environment friendly then I can consider value will increase in software program,” – proper? For essentially the most half I might say that’s true, for instance if Software program A is $100 but it surely takes me double the time than Software program B which is priced at $150, then there isn’t a want to alter.

The query, nevertheless, turns into related when software program B will increase its costs to a degree the place it not turns into possible, say $200 or $250. Have the efficiencies and options of the software program elevated together with the value rise?

I perceive, it’s not all the time this clear reduce however as a enterprise I encourage you to constantly monitor value versus effectivity and look to see the place enhancements could be made. The answer may be so simple as minor course of tweaks, staffing, third occasion intermediaries and even the software program itself. All choices must be on the desk and I counsel that that is reviewed not less than yearly.

At our core, we as SMSF professionals and accountants, are within the enterprise of customer support so we have to guarantee we’re environment friendly sufficient to deal with their calls for.


Information Feed and Automation

I’ve been driving the hype practice of automation endlessly. It makes issues a lot simpler, drives good apply, effectivity and likewise promotes essential considering. It minimizes guide processing (work that stored me in a job as a graduate) and uncovers new income sources so you’ll be able to progress as a proactive, consumer lead enterprise.

Use information feeds religiously to, not solely guarantee your purchasers information is the freshest however, get essentially the most out of your SMSF software program charges and use it to its full potential. Drive higher efficiencies by information feeds and maybe replace your annual course of to incorporate an information feed overview.

Can’t get a sure information feed? Guarantee your software program has an intuitive financial institution assertion reader that may routinely extract transaction particulars.

We’re forecasting an increase in open banking this yr which is a crucial growth within the automation of SMSFs and our workforce are excited to share some huge bulletins on this within the coming months.


So, what subsequent?

For those who’re taking inventory this new yr and need to set your agency up for fulfillment in 2023, congratulations. This is step one in making certain you’re doing higher this yr.

The outcomes of your inner audit ought to inform you whether or not you’re paying a aggressive value, are creating larger efficiencies and are maximizing the usage of automation accessible.



SuperMate is an SMSF and portfolio administration software program that’s revolutionizing level to level effectivity. It’s quick. And I’m not speaking run-of-the-mill quick… it’s lightning quick.

So, within the recreation of getting issues accomplished shortly and effectively, SuperMate helps you proactively service your purchasers. See SuperMate in motion right here.

It continues to evolve with new options added repeatedly.



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